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Services

Representation Services

If selected as your representative in Mexico, GCM acts on your behalf before Civil Air Aviation in order to coordinate all permits for your flights. There are many reporting requirements mandated by government agencies. We are in complete compliance with all the official data required by every government agency.

GCM carefully coordinates slots for your flights at Mexican Stations in order to ensure that all operations can go smoothly. In addition, GCM audits all invoices received from the airport groups. We are fully aware of the limits imposed by the airport groups or ASA for payment.

To promote your company’s image and to maintain continuity at International destinations, our staff can be available to wear your airline’s uniform. Based on your guidelines, the staff in your company colors can be placed at the ticket counter, boarding areas, and ramp areas.

Supervision Services

GCM continually works hand in hand with Tour Operators at the airport. As a Supervision Company GCM is there to greet disembarking and boarding passengers and assist them with there needs. We pride ourselves in providing complete customer service. We consider your clients our customers and give them our total attention.

GCM personnel receive up to date certification as a Ground Security Coordinator (GSC) required by the Transportation Security Administration (TSA). The events of 9/11 have placed security at its highest level in our history. The constant updates required maintaining the safety and integrity of your flights and passengers are a top priority.

Both our customers and your clients (passengers and tour operators) benefit from our commitment to quality service.

Ramp handling Service

When it comes to the area of Ramp Handling, GCM will work closely with the Ground Handler Company coordinating and facilitating all contracted services at the same time supervising this process to be done safely and on time.

Catering

You select your catering company and the range of services it should provide and then GCM will ensure that the services you agreed upon are complied with your fullest satisfaction. Also, you can send your menu requirements and we will provide quotation from some companies.

Baggage and Lost and Found

GCM supervises the loading and unloading of baggage to prevent theft and damage to the baggage. We also provide personal assistance to passengers in case of lost luggage.

Friendly Staff at GCM will see to it that passengers are given every possible assistance to recover lost items, or that the owner of lost articles are located. GCM operate a highly efficient lost and found office located at the Cancun International Airport.


Government Affairs

GMC operates a specialized government affairs and permit procurement office. This office works closely with operations to procure permits, slot assignments, Overflight permits and all government related affairs.

Dispatch

GCM operates a 24-hour Operations Center in Cancun with dispatch offices in all major destinations to keep a watchful eye on our flights through Mexico and Latin American.
Load sheets are prepared keeping in mind that load control is always a critical-safety item. Instructions are handed down with accuracy and executed under stringent supervision.
You may rest assured that GCM will always be your best bet for worry-free, timely departures.

SERVICES
Representation Services Supervision Services Ramp handling Service Catering Baggage and Lost and Found Government Affairs Dispatch
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